SoftChalk Cloud Support

Welcome! The SoftChalk Support Team is here to help.

Self-Service Support

Self-Service Support is available, free-of-charge, to everyone. Please use the quick links below to access the SoftChalk Self-Service Support resources:

Premium Support

If your school or team is enrolled in our Premium Support program and you need assistance, please email us at

Please note: The fastest way to reach a Support Team member live is by first sending an email to If we are not able to answer your questions easily via email, we are always happy to call you.

(Premium Support is included with most Team and Institution licenses, and may be purchased for an additional fee if you have an individual license. If you would like to purchase Premium Support, please contact for additional information.